IrisCam Support
For product help, purchase issues, reward reviews, or privacy requests, email viis.rev@gmail.com.
Open IrisCam → Settings → Manage Pro & Account, then copy the Support ID. Include it for reward-status or data requests. Do not send payment-card information, passwords, or private photos.
Purchases and subscriptions
Use Restore Purchases in IrisCam for an eligible prior purchase. Manage or cancel subscriptions in Apple Account settings. Apple handles charges and refund requests.
Reward review
Use Reward Records in IrisCam to view pending, approved, rejected, or granted submissions. If a public post changes or becomes unavailable, include its URL and your Support ID when contacting us.
Privacy choices and deletion
You may request access to or deletion of reward-service data by email. Include the Support ID shown in the app so we can locate the correct anonymous installation. You can manage Camera, Photos, and Notification permissions in iOS Settings.